Struggling to Get Store Managers to Take Ownership
“Some of them act like it’s just a job, not a responsibility. How do I make them care?” You check your email—another store issue. 📩 Sales are down.📩 Scheduling is a mess.📩 Customer service scores dropped. So you call the store manager and ask what’s going on. Their response? 🤷♂️ “I don’t know. I told the team what to…
