Crying Over Lost Revenue

Crying over lost revenue

CRYING OVER MISSED OPPORTUNITIES…LOST REVENUE? Some retail teams don’t seem to understand the importance of ‘making the sale’. Why? Really, retailers should be wondering ‘why aren’t the people on the sales floor, motivated to sell our products’? A sales associate in a large furniture retail store is much more inclined to ‘sell’ products to customers than a floor/service/sales associate…

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Conversion Nightmare

Conversion Nightmare

Test your retail management analytical and problem solving skills. Here’s the case store situation: In a busy regional mall, which has been operating for approximately 30 years, and which has undergone several renovations, there is one very unusually positioned store. The store sells women’s lingerie. It is part of a well known, multi-national chain which does very well. The store volume is…

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Follow-Up or Foul Up

It takes a lot of effort and energy to follow up on all of the tasks and directives that we, as leaders, assign to our subordinates on a daily basis. If we fail to follow up, then much of what we expected to be taken care of will not be. We may insist this should not be the case…but…

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