It’s about time DMSRetail shared its thoughts on performance-based compensation plans in the retail industry. First and foremost, let’s debunk the misconception that performance-based compensation plans negatively impact the shopping experience. This is far from the truth. Instead, a well-structured, straightforward performance-based compensation plan can actually improve the shopping experience. Those who buy into this misconception fail to see…
A study recently published by Wharton, University of Pennsylvania and Verde Group discusses the findings of a survey of 1000 randomly selected consumers. The objective of the survey was to discover what problems shoppers were encountering during their shopping experiences at retail stores and which of those problems were most likely to be discussed with others and which actually…
Self scheduling creates headaches for Store Managers! Calendar girls…or calendar guys…absolutely love the sight of a calendar with an invitation to choose when they will, and will not work. Some Store Managers practice what we describe as self sabotage!! They leave a calendar in the back room, lunch room, wherever employees gather when they are on break or just coming in…
“I feel like a glorified messenger—Head Office…
“I don’t know how much longer I…
Retail Fixer